Terms of Service

These Terms of Service govern your use of Haze, including the website, accounts, product pages, product access, customer dashboard, downloads, setup guidance, and support services.

By accessing or using Haze, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not access or use the website, account systems, products, or support services.

Haze may also provide a Privacy Policy and product-specific instructions. Those additional documents may apply alongside these terms.

You represent that you are legally able to use this service and enter into these terms. If local law, platform rules, or other restrictions prevent you from using any product or service, you are responsible for following those restrictions.

• You must provide accurate information where required.
• You must not use Haze if doing so would violate laws or restrictions that apply to you.
• Haze may refuse access where abuse, fraud, chargeback risk, or rule violations are suspected.

When you create an account, you must provide information that is accurate, complete, and current. You are responsible for safeguarding your password, license access, dashboard access, and any activity under your account.

• Do not share, sell, leak, or transfer account access unless explicitly permitted.
• Do not attempt to bypass account restrictions, bans, licensing checks, or access controls.
• Notify support if you believe your account or purchase access has been compromised.

Product access is delivered through the checkout, account, or dashboard flow. Keep your order details, account details, and proof of purchase available in case support needs to verify your purchase.

• Product access may be time-limited depending on the plan purchased.
• Setup instructions are provided after checkout or through the customer access flow.
• Product availability, pricing, and supported features may change over time.
• Refunds, replacements, or extensions may be handled at Haze's discretion unless required by law.

You agree not to misuse Haze, its systems, its products, or its support channels. Abuse may result in suspension, revoked access, denied support, or account termination.

• No unauthorized access, scraping, spam, automated abuse, or attacks against the website or dashboard.
• No sharing, reselling, leaking, cracking, reverse engineering, or redistributing product files or access.
• No payment fraud, chargeback abuse, impersonation, or false support claims.
• No uploading malicious content, illegal content, spam, or content that infringes another party's rights.
• No use of Haze services in any way that violates applicable laws or third-party rights.

If Haze allows you to post, upload, submit, or send content through the website, dashboard, support, or community systems, you remain responsible for that content and for ensuring it is lawful and appropriate.

• You must have the right to submit any content you provide.
• You must not submit unlawful, abusive, defamatory, infringing, malicious, or misleading content.
• Haze may remove, restrict, or refuse content at its discretion.

The Haze website, branding, logos, product pages, layouts, product media, written content, downloads, and related systems are owned by Haze or its licensors unless otherwise stated.

• You may not copy, clone, redistribute, or sell Haze content or product access.
• You may not use Haze branding in a misleading or unauthorized way.
• Feedback you provide may be used to improve Haze products, services, or content.

Haze services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Haze disclaims warranties of uninterrupted availability, error-free operation, perfect compatibility, or specific outcomes.

To the maximum extent permitted by law, Haze is not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, account issues, downtime, access interruption, third-party actions, or unsupported usage.

Haze may suspend or terminate account access, support access, product access, or website access where terms are violated, fraud is suspected, abuse occurs, or continued access creates risk for Haze or its users.

• Access may be revoked for sharing, leaking, reselling, tampering, or chargeback abuse.
• Support may be refused for abusive, fraudulent, or intentionally misleading behaviour.
• Termination does not remove obligations that should reasonably survive termination.

Haze may update or replace these Terms of Service at any time. Continued use of the website, accounts, products, downloads, or support services after changes are posted means you accept the updated terms.

These terms are governed by applicable law to the greatest extent permitted. If you have a concern or dispute, you agree to first try to resolve it informally by contacting Haze support through Discord or the support page.

For questions about these terms, purchases, accounts, or product access, contact Haze through the support or Discord options below.

• Support page
• Products page
• Discord — discord.gg/hazeac